what are your terms and conditions?
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NO ORDERS WILL BE PROCESSED UNLESS THE BALANCE IS FULLY PAID.
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ALL SALES ARE FINAL.
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ORDERS CAN TAKE UP TO 4 WEEKS TO BE MAILED OUT FROM TIME OF PAYMENT.
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ALL DETAILS SUCH AS COLORS, SIZES, AND DESIGNS THAT ARE AGREED UPON PRIOR TO PAYMENT REPRESENT THE AGREEMENT WITH SIZES, DESIGNS, AND COLORS SPECIFICATIONS.
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ONCE THE ORDER IS SUBMITTED, NO CHANGES CAN BE MADE.
MOCKUP FEE IS $50, PER TEMPLATE.​
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NOTE:
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THIS PAYMENT IS FOR THE MOCKUP ONLY.
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THE MOCKUP FEE WILL ONLY BE APPLIED TO THE ORDERED DESIGN. (IF MINIMUM REQUIRED ORDER IS MET)
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WE OWN RIGHTS TO THE FILE AND DESIGNS.
how much is the mockup fee?
how long do mockups usually take to make?
MOCKUPS USUALLY TAKE 5-7 DAYS TO BE MADE
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NOTE:
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PLEASE SEND HIGH-QUALITY LOGOS AND FILES.
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IF FILES PROVIDED ARE LOW-QUALITY, THAT'S WHAT WE'LL USE. THIS MIGHT AFFECT THE QUALITY OF THE DESIGN/MOCKUP AS WELL.
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WE AREN'T RESPONSIBLE FOR ANY COPYRIGHT OR LEGAL ISSUES THAT MAY ARISE FROM YOUR SENT DESIGN. IT WILL BE YOUR SOLE RESPONSIBILITY.
YES. BUT PLEASE KNOW THAT WE CAN ONLY REVISE THE MOCKUP UP TO 3 TIMES.
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NOTE:
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ADDITIONAL FEES MAY APPLY IF REVISION REQUESTS EXCEED THE ALLOWED NUMBER OF REVISIONS.
can we request some revisions on the mockup or template design?
PAYMENT CAN BE MADE VIA​
ONLINE STORE.
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NOTE:
ADDITIONAL SERVICE FEES MAY APPLY
how do I send the mockup fee?
can you do our logo?
YES, WE CAN DO YOUR LOGO FOR A CORRESPONDING FEE. PLEASE REACH OUT TO US FOR A QUOTATION.​
how to contact RGX?
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For MOCKUP concerns, you may contact us directly through e-mail: RGXDESIGNER@gmail.com
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For QUESTIONS AND ORDERING, please e-mail: RGXSPORTSWEARUSA@gmail.com